Effective Date: 24th November, 2024
Abhyan Solutions (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you use our apps and services, including WellNest Abhyan and Wellnest Doctor Abhyan Apps (“Apps”). By using our Apps, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number, and other identifiers you provide during account registration.
- Health-related data, such as symptoms, medications, consultations, and activity records, medical history that you log within the Apps.
b. Usage Data
- Information about your use of the Apps, including device information, app version, and interaction patterns.
c. Audio and Transcriptions
- Audio recordings of consultations (with your consent) and their transcriptions.
d. Location Data (Optional)
- Approximate or precise location for features like finding nearby clinics or pharmacies, if enabled by you.
2. How We Use Your Information
We use the information collected to:
- Provide, maintain, and improve our Apps and services.
- Summarize and simplify health-related information for your convenience.
- Send reminders, notifications, and updates for medications, appointments, or activities.
- Develop aggregated, anonymized insights to enhance the user experience.
- Comply with legal requirements and protect against misuse.
3. Sharing Your Information
We do not sell your personal information to third parties. Your data may be shared only in the following situations:
- With Your Consent: When you explicitly allow us to share information, such as with a doctor through QR code scanning.
- Service Providers: Trusted third parties who assist in delivering our services, bound by strict confidentiality agreements.
- Legal Compliance: When required by law, regulation, or legal process.
4. Data Security
We prioritize the security of your data by implementing industry-standard encryption and access control measures. However, no system is completely secure, and we encourage you to report any suspicious activity immediately.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: Request access to your data or correct inaccuracies.
- Data Deletion: Request deletion of your personal information stored within the Apps.
- Opt-Out: Disable certain features, such as notifications or data sharing with third parties.
To exercise these rights, contact us at [Insert Contact Email].
6. Data Storage and Retention
Your data is stored locally on your device, with backups (if applicable) securely managed by our servers. We retain your information only as long as necessary to provide our services or comply with legal obligations.
7. Children’s Privacy
Our Apps are not intended for children under the age of 13. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be effective upon posting. We encourage you to review this page periodically for any updates.
9. Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us at:
Email: abhishek.sa@abhyan.com
Address: Bengaluru, Karnataka, India
By continuing to use our Apps, you acknowledge that you have read and understood this Privacy Policy.